Director, Contract Management - Technology in Bismarck, North Dakota, United States (2024)

Job Number 24085877

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

Marriott International has an opening for Director, Contract Management, Global Technology. As a director, you will lead a team of contract professionals who support the Global Technology Business in developing and executing effective contracting strategies for a technology category. You will also ensure contract compliance and reporting, in alignment with legal requirements and Marriott policies.

You will have the opportunity to work with various technology partners and stakeholders, and to draft, negotiate, and execute complex agreements involving hardware, software, SaaS, consulting, development, cloud computing and outsourcing services. You will also manage the entire contracting lifecycle from RFx/competitive bid process through contract negotiations, execution, dispute resolution, benchmarking analysis, and renewals and terminations. You will leverage your extensive knowledge of commercial contracts, risk management and negotiation skills to deliver optimal outcomes for Marriott.

As a Director, you will also excel in people development and management, and foster a collaborative and inclusive culture within your team and across the organization. You will be part of a team that values innovation, excellence, and client satisfaction.

CANDIDATE PROFILE

Education and Experience

Required:

  • 10+ years of complex contract management and sourcing in technology

  • Undergraduate degree or equivalent experience/training/certification

  • Experience and competence negotiating technology agreements for hardware, software, ASP/SaaS, Cloud, hosting and professional services, including transactions valued at $1mm and above

  • Fluency with MS Office technology, including Teams, Word, Excel, PowerPoint.

  • 3+ years people manager experience

  • Excellent communication and relationship building skills

Preferred:

  • 3+ years of complex digital contract negotiation experience

  • Legal or JD

CORE WORK ACTIVITIES

People Manager Expectations

  • Building and Contributing to Teams - Moves toward the completion of common goals while fostering cohesion and collaboration among team members. Prioritizes the success of the team and fosters a “rising tide lifts all boats” culture.

  • Delivering through Others- Sets high standards of performance for self and direct reports; trains, provides oversight and delegates appropriately. Motivates team to accomplish goals independently and proactively. Dedicates and prioritizes time to professional/personal development of team.

  • Planning and Organizing - Prioritizes work requirements to accomplish goals and ensure work is completed for self and for broader team.

Contract Management

  • Manages technology contracts in accordance with Marriott standards, leading contract negotiations (both legal terms and conditions and pricing/commercial terms) and developing negotiation strategies through collaboration with product owners and stakeholders.

  • Serves as the subject matter expert for complex technology agreements including but not limited to hardware, software, Software as a Service (SaaS), consulting, development, cloud computing and outsourcing services.

  • Leads RFx/competitive bid processes where needed for technology contracts in accordance with Marriott policies.

  • Collaborates with key stakeholder groups (including privacy, risk management, finance, security and legal) to ensure process-related activities address company needs.

  • Assists in contract interpretation, resolves escalated issues and facilitates dispute resolutions with providers as needed; manages negotiations for amendments, contract interpretations, new services and any other issues requiring contractual resolution.

  • Drives contracts and projects on business-driven timelines by motivating others.

  • Communicates (written, oral and presentations) effectively at all organizational levels; role will be interfacing senior technology, finance, and operations leadership. For meetings, communication should be effective both for in-person and hybrid/remote meetings and presentations.

  • Manages multiple complex contracts, RFPs, RFXs, etc. simultaneously while managing day-to-day contracting workload of self and direct reports.

MANAGEMENT COMPETENCIES

Leadership

  • Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods

  • Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action

  • Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges

  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action

  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values

  • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes

Managing Execution

  • Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization

  • Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes

  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required

Building Relationships

  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards

  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential

  • Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed

Generating Talent and Organizational Capability

  • Developing Others - Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future

  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit

Learning and Applying Professional Expertise

  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges

  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

  • Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business

  • Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines

  • IT Systems: Knowledge of IT systems supporting the business including benefits, requirements, costs, justification, and operations

  • IT Resources: The ability to secure and manage IT resources to achieve business objectives (e.g., contracts, vendor relationships, financial accountability, portfolio management, information and resource planning) and measure project impact

  • Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application

  • Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges

  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities

  • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.)

  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues

  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences

  • Reading Comprehension - Understands written sentences and paragraphs in work related documents

  • Writing - Communicates effectively in writing as appropriate for the needs of the audience

California Applicants Only: The salary range for this position is $110,550.00 to $245,238.00 annually.

Colorado Applicants Only: The salary range for this position is $110,550.00 to $222,943.00 annually.

Hawaii Applicants Only: The salary range for this position is $133,766.00 to $245,238.00 annually.

New York Applicants Only: The salary range for this position is $110,550.00 to $245,238.00 annually.

Washington Applicants Only: The salary range for this position is $110,550.00 to $245,238.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursem*nts, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 5 days after the date of this posting, 5/16/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Director, Contract Management - Technology in Bismarck, North Dakota, United States (2024)

FAQs

What is the difference between contract management and contract administration? ›

The contract administrator will supervise the efforts before a contract is signed. The contract manager will manage the process after a contract is signed, ensuring all regulations and terms are properly followed according to the contract agreement contents (ProcurePort, 2021).

What does a contract manager do? ›

Responsible for administering and managing contracts, contract managers spearhead the process by which contracts are consolidated and created. They also work with the rest of the company to ensure contracts move quickly and smoothly from creation to negotiation to execution.

What is the difference between project management and contract management? ›

Contract managers typically work with finance, legal or business operations teams to discuss contract terms and seek their input. In contrast, project managers work with cross-functional teams throughout an organization to manage a project.

What is an example of contract management? ›

Some examples of Contract Management activities are:
  • Phone calls with suppliers;
  • Meetings with suppliers;
  • Score carding of suppliers;
  • Site visits;
  • Analysing performance information;
  • Problem solving;
  • Benchmarking against other similar contracts/suppliers;
  • Analysing management information.

Is contract management stressful? ›

Contract Managers often navigate complex negotiations, compliance issues, and stakeholder expectations, which can be inherently stressful. Proactive risk management and clear communication are key to mitigating stress.

What is another title for a contract manager? ›

The most common job titles you can encounter include Contract Manager, Contract Administrator, Contract Specialist, Procurement Manager, Supply Chain Manager, Legal Contract Manager, Commercial Manager, Project Manager, Vendor Manager, and Compliance Officer.

What does a director of contracts do? ›

Your job duties include communicating with subcontractors, organizing labor, collaborating with teams of employees, managing concurrent projects, handling client expectations, implementing policies and guidelines, and visiting multiple work sites.

What is the duty of contract management? ›

What does a contracts manager do? As a contracts manager, you'll be responsible for overseeing important legal documents relating to construction projects and ensuring that any issues which arise are resolved as quickly and effectively as possible.

What is contract management in simple words? ›

Contract Management is the process of managing contracts, deliverables, deadlines, contract terms and conditions while ensuring customer satisfaction. Public and private organizations know that purchasing does not end when the contract is awarded.

Who does the contracts manager report to? ›

In conclusion, a contract manager typically report to a senior manager or director within an organization. This could be the CFO, COO, or Vice President of Operations. However, it is important to remember that the reporting structure will vary depending on the size and structure of the organization.

What is higher, project manager or contract manager? ›

Entering into a contract may be one part of a larger project, but project managers are generally responsible for monitoring the progress of the project in its entirety. For example, project managers often oversee the development of a good or product or the launch of a specific service or software.

What is a career in contract management? ›

Provides contractual guidance to business team members for appropriate Statement of Work. Manages contract change control process. Develops negotiation strategy and leads negotiation team on complex contractual issues.

How do you describe contract management on a resume? ›

High Level Resume Tips for Contract Managers:

Highlight your experience in contract administration, including your knowledge of contract law, risk assessment, and compliance. Showcase your track record of successfully managing contracts, mitigating risks, and ensuring favorable terms and conditions.

What are the 6 contract management processes? ›

TL;DR. The stages of contract management can be broken down into pre-signature (creation, negotiation/collaboration, and review/approval) and post-signature (administration/execution, renewal/termination, and reporting/tracking).

What is the difference between management and administration? ›

Management involves guiding, directing, and leading employees toward achieving organizational goals. Administration involves establishing policies, rules, and regulations that guide the actions of employees and ensure organisational efficiency. The role of management is executive in nature.

What does contract administration do? ›

As with approvals, contract administration is tasked with handling the signing process. During this phase, administrators supervise signatories (CEOs, department heads, and other internal and external authorities) to fulfill all signing requirements.

What is the meaning of contract management? ›

Contract Management is the process of managing contracts, deliverables, deadlines, contract terms and conditions while ensuring customer satisfaction. Public and private organizations know that purchasing does not end when the contract is awarded.

What are the key steps in contract management and administration? ›

The 6 steps of contract management lifecycle
  • Stage 1: Contract Initiation. ...
  • Stage 2: Contract Creation and Negotiation. ...
  • Stage 3: Contract Approval. ...
  • Stage 4: Contract Execution. ...
  • Stage 5: Contract Monitoring and Management. ...
  • Stage 6: Contract Renewal or Termination.
Dec 28, 2023

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