O'Reilly Auto Parts, Rockford Reviews (2024)

O'Reilly Auto Parts, Rockford Reviews (1)Lisa Carlson
2024-04-08 02:55:04 GMT

Todd is my favorite person here. He has helped me a few times and, of course me knowing nothing about cars, he installed my air filter for me, and he tries to help me find the best deals! You guys did a great job hiring Todd!❤

O'Reilly Auto Parts, Rockford Reviews (2)Jene Seal
2024-02-11 23:27:24 GMT

Always been the best auto place to go and my dad and close family and friends say the same. The employees are always attentive in making sure that you get exactly what you need, and they are always prompt and friendly!

O'Reilly Auto Parts, Rockford Reviews (3)Tiffany Burkett
2023-12-22 01:37:54 GMT

Had excellent customer service there! Guys working on Wednesday evening were excellent!!!! They are always knowledgeable and helpful

O'Reilly Auto Parts, Rockford Reviews (4)Susie Woodard
2023-10-25 01:29:38 GMT

Good quality parts, I love the staff, super friendly 😁.

O'Reilly Auto Parts, Rockford Reviews (5)Frank Brown
2023-01-27 13:04:05 GMT

Great coordination between stores. Greeted politely, helped immediately, knowledgeable and courteous.

O'Reilly Auto Parts, Rockford Reviews (6)Mercedez Williams
2022-01-20 20:01:46 GMT

Came in & got some bulbs for my headlights & then here comes Todd & changes them for me when asked! Thank you so much! Made sure they both worked before going inside, amazing experience! Give that man a raise! It’s cold out here!

O'Reilly Auto Parts, Rockford Reviews (7)jr78racer
2020-07-26 03:42:08 GMT

This is the O'Reilly Auto Parts location that you want to go to if you need the parts today. This store also serves as the regional warehouse for a bunch of their stores so the likelihood of them having what you need in stock is exponentially greater than their other stores. Besides that, a good portion of their employees have been in the business long enough to actually give you the right part the first time. Expect to wait a few minutes, as this is a busy location, but it's usually worth the wait.

O'Reilly Auto Parts, Rockford Reviews (8)John Colyott
2022-12-31 04:13:02 GMT

Great price and selection. Staff is knowledgeable and very helpful. Only place I go for auto parts

O'Reilly Auto Parts, Rockford Reviews (9)Sarah Miller
2019-08-04 21:55:36 GMT

Scott is amazing! Answered all my questions on the phone and physically verified that my part was available before I drove out. He made my day with pleasant conversation and a wonderful attitude, I'll definitely be back!

O'Reilly Auto Parts, Rockford Reviews (10)Michael Bridges
2021-11-15 10:11:05 GMT

When I was lost, unable to find the parts I needed, I saw-through a haze of oil smoke and hot air-a man. His name was Sam. He guided me, and my female companion, to the correct parts. Swiftly, silently-like a guide on a dark and stormy sea. Sam was there! Alec's pretty great too! Tabi Jean, what "one" (out of the two or three behind the counter) man exactly had no interest in helping you? Did "Kayla Smith" cash her Advance Auto check yet?

O'Reilly Auto Parts, Rockford Reviews (11)El Marko
2018-07-01 10:51:31 GMT

I've been shopping oreilly for over 10 years. I like that they take used oil. Their prices and availability are generally better than the other chains. The north 2nd st store usually has stuff when nobody else does. And when there's been a problem they take care of it. Counter help is a good bunch of folks.

O'Reilly Auto Parts, Rockford Reviews (12)Jeni Phillips
2019-03-13 18:38:33 GMT

I had to get a spark plug, because the ceramic broke on one of them in the - 30° weather that we had this winter. Money was tight so I went to O'Reillys, they have the best prices and staff, not to mention the coolest customer aide services. Like finding out what's wrong w/the vehicle by plugging it into a hand reader & getting a code, also barrowing customers almost any tool you need & the best customer service I have ever had in a vehicle parts store! The man who helped my son & I was awesome, he got all the things I had to have to fix the broken plug, then he went over each step by step w/ us and my son just soaked up all the info.
We where then able fix our vehicle ourselves and it only cost us $62 bucks and we where quoted $1,500 bucks min. by any garage around. So Thank You O'Reillys for saving us $1,438! ☺😁

O'Reilly Auto Parts, Rockford Reviews (13)Ari Morell
2018-03-18 04:31:03 GMT

Very knowledge people, they have coworkers here who are experienced, they will help you if you need to return and item and won't give as much of a fuss as any other auto part store in town. This is my go to shop, these guys are awesome!

O'Reilly Auto Parts, Rockford Reviews (14)Dominik Olech
2019-12-16 06:33:44 GMT

Wow, I would give 10 out of 5 if I could. On a late Sunday night at 10PM (who else is open that late?), our check engine light was blinking. This means emergency! The staff helped us identify the exact problem, get the part we needed, and send us on our way back home safely, problem solved. Miraculous!

O'Reilly Auto Parts, Rockford Reviews (15)Robert Berg
2023-07-11 13:28:23 GMT

These folks always seem to have what I need and when I need it.
Most often, it's even less that everywhere else.

O'Reilly Auto Parts, Rockford Reviews (16)Andy Norman
2021-03-07 03:27:13 GMT

Lily was the most helpful person I've ever met at a part store and I've been going for over 40 years she literally took the book apart to find the part that I needed she is awesome

O'Reilly Auto Parts, Rockford Reviews (17)Ciara Ann
2019-12-11 08:20:38 GMT

This location always has great customer service, is usually clean and well organized and usually get all/any quesitons or concerns i may have had answered or solved.

O'Reilly Auto Parts, Rockford Reviews (18)Brandie Mason
2021-07-29 18:18:07 GMT

They are so wonderful there they always so kind my battery light came on and the guy checked my battery altinator starter and the connections. I really appreciate them.

O'Reilly Auto Parts, Rockford Reviews (19)Erik lee Mahnesmith
2019-06-17 22:34:53 GMT

Good prices and wonderful people when go there always have part or find something that will work thank you guys just got a radiator from you guys that was 102.00 and if I would gone to auto zone or advanced I would have paid 120.00 or 145.99 better prices better aka O'Reilly Auto Parts thank you guys keep it up

O'Reilly Auto Parts, Rockford Reviews (20)Deborah St Pierre
2019-12-04 02:46:28 GMT

Bought parts for my grandsons car and they were very helpful....even when I had to return and replace one of the parts because a piece was missing. Didn't blame them because they didn't package it!!

O'Reilly Auto Parts, Rockford Reviews (2024)

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